1-3 Working Day Processing
Most orders are prepared and dispatched within 1-3 working days. Larger, more complex or high-volume orders may require additional production time.
Delivery & Returns
At Beameefy Print Co., every order is prepared with care. Many of our products are printed or made specifically for you, so please check your artwork, personalisation details, sizes, colours and delivery information carefully before placing your order.
Royal Mail Tracked 48
Our standard UK delivery service usually aims to deliver within 2-3 working days after dispatch.
Royal Mail Tracked 24
Where available, you can upgrade to a service that aims for delivery on the next working day after dispatch.
Free Bristol Collection
Where available at checkout, customers may choose free local collection in Bristol.
Delivery
Processing Time
Most orders are prepared and dispatched within 1-3 working days.
Larger, more complex or high-volume orders may require additional production time. Where this applies, we will let you know.
Processing time is separate from delivery time.
UK Delivery
Our standard UK delivery service is Royal Mail Tracked 48, which usually aims to deliver within 2-3 working days after dispatch.
Where available, you can upgrade to Royal Mail Tracked 24, which aims for delivery on the next working day after dispatch.
Delivery times are estimates and may occasionally be affected by postal delays, busy periods, adverse weather or circumstances outside our control.
Once your order has been dispatched, tracking information will be provided where applicable.
Bristol Collection
Where available at checkout, customers may choose free local collection in Bristol.
Please wait until we confirm that your order is ready before travelling to collect it.
Collection instructions will be provided once your order is ready.
Please Check Your Delivery Address
Customers are responsible for ensuring that the delivery address provided at checkout is complete and correct.
If you notice an error, please contact us as soon as possible.
Once an order has been dispatched, we may not be able to change or redirect the delivery.
Delayed or Missing Orders
If your tracking has not updated or your parcel has not arrived within the expected delivery period, please contact us and we will help investigate the delivery with the courier.
Order Cancellations
Cancellation requests are accepted within 2 hours of purchase.We accept cancellation requests within 2 hours of placing your order, provided production has not already started.
Because many orders enter production quickly, cancellation requests cannot be guaranteed once your artwork has been processed, printing has started or materials have been prepared specifically for your order.
Please contact us immediately if you need to request a cancellation.
Returns, Refunds & Exchanges
Personalised & Custom-Made Orders
Because personalised and custom-made products are created specifically for you, we do not accept returns or exchanges because of a change of mind, incorrect size selection, artwork choice or personalisation details supplied by the customer.
This includes items such as:
- Custom printed T-shirts, hoodies and garments
- Personalised gifts and accessories
- Custom DTF transfers and gang sheets
- Products printed using customer-supplied artwork
- Bespoke business, event, school, church or celebration orders
- Any item created or modified specifically to your requirements
Please carefully review all names, dates, spellings, sizes, colours, artwork and other personalisation details before submitting your order.
Faulty, Damaged or Incorrect Orders
We want you to be completely happy with the quality of your order.
If your item arrives damaged, faulty, incorrectly printed or different from what you ordered, please contact us as soon as possible.
When contacting us, please provide:
- your order number
- a brief description of the problem
- clear photographs showing the item and the issue
- photographs of the packaging where the parcel arrived damaged
Once reviewed, we will arrange an appropriate resolution, which may include a replacement, reprint or refund where applicable.
This does not affect your statutory consumer rights.
Standard Non-Personalised Products
If you purchase a standard product that has not been personalised, customised or made specifically for you, you may have the right to cancel your online purchase within 14 days of receiving it.
Please contact us before returning an item.
Returned products must be in their original condition and should not have been worn, washed, altered or damaged beyond what is reasonably necessary to inspect the product.
This change-of-mind cancellation right does not apply to personalised or custom-made goods.
Exchanges
We do not offer exchanges on personalised or custom-made products.
If we have made an error with your order, please contact us and we will work with you to put it right.
Need Help?
If you have any questions about your delivery or order, please contact Beameefy Print Co. We're always happy to help.